Highlights from reviews of our Hotel Moselschlösschen in Traben-Trarbach on the Mosel
In addition to the guest reviews on the websites below, we are always happy to get emails like this one:
"Dear ladies and gentlemen of the service personnel,
...our group (= 12 Pers.) were guests for the first time, even if only for one night, and as a group and individually we had an absolutely positive impression of your hotel, the entire facility, the rooms in the Villa, and the service as a whole.
We were especially impressed that you prepared and reserved a breakfast table just for our group, we’ve never experienced that before, so especially for this nice little gesture, a big ‘thank you’ and special compliments and praise!
In the end, you were able to win some new guests, since many in our group plan to come back with their friends to enjoy the nice ambience including the great service.
The real trump card of the hotel seems to be the service employees: courteous, friendly, approachable, and helpful…we can’t fault anything.
So the employees are the real foundation of the whole hotel.
To sum up: all the service employees deserve a special ‚thank you‘ beginning with Mr. Plein. We felt comfortable, taken care of, and pampered, and that’s how it should be.
In sum: 5 Stars"
"Dear Hotel Moselschlösschen, just keep doing what you’re doing, and don’t change the familial atmosphere…